Communicating with your Remodeling Contractor


Have you ever hired a remodeling contractor and you have trouble reaching him during or prior to the project? Have you felt as though you were managing your own project?

Having been a professional design/ build remodeling contractor specializing in outdoor living spaces, we hear many concerns from our potential customers as it relates to communication. We have instituted several mechanisms to provide customers effective ways to  communicate.

Archadeck of Charlotte designed and built this covered outdoor kitchen with a cabana and all of the outdoor appliances including a Fire Magic AOG Grill

Archadeck of Charlotte designed and built this covered outdoor kitchen with a cabana and all of the outdoor appliances including a Fire Magic AOG Grill

Unlike our smaller competitors, we have a human being answer the phone 6 days a week (closed on Sundays for rest!). When you have invested a significant amount of money in a project, you certainly deserve the right to talk to a person live when you feel the need.

We assign Project Manager’s to our projects that are charged with single point accountability for homeowner’s with any questions that arise during construction and the consumer is provided with this persons cell phone number.

Hot tub deck with a privacy fence and outdoor shower by Archadeck of Charlotte

Located in Charlotte, NC this backyard oasis was designed and constructed by Archadeck. It includes a pool deck, screened porch, covered outdoor kitchen and dining area, firepit and raised spa deck.

Finally, we have a scheduling software that we enable our customers access to 24/7 so that they can check on progress or what’s next even after hours! How’s that for effective communication with a remodeling contractor?

Archadeck of Charlotte is the largest of Archadeck franchises and was started in 1988. Go to Outdoorlivingcharlotte.archadeck.com for more information.

 

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s